On June 26th, the Canadian Airports Council is inviting airports across the country to celebrate the inaugural Airport Workers Day.
Learn more.

Welcome Team online training


The Welcome Team volunteer program is not accepting volunteer applications until further notice. Please continue to monitor our webpage for updates. If you have any questions or would like further information, contact welcometeam@gtaa.com.

You must complete these online courses, within the timeframe required: 

Before being issued your uniform:

How to wear PPE

Lounge Renumbering & Wayfinding

Airport Security Awareness Training 

Within the four weeks of the date of your first shift:

Active Assailant Awareness Training

Facility Control Measures and Evacuation Plan


Within 90 days of your first shift:

Creating a Respectful Workplace

Occupational Health and Safety

Introduction to Irregular Operations (IRROPS)

Before you start your training

The online courses may work best in Internet Explorer. 

If you have any issues accessing the courses, or if you have any other questions or concerns, please contact welcometeam@gtaa.com