Hours: Monday to Friday from 8:30 am to 5:00 pm
Phone: (416) 776-3709
Email: media.relations@gtaa.com
After-hours line for urgent inquiries: 905-405-1352
Outside of these hours, only urgent media requests will be answered.
Key agencies
We work with key agencies to ensure the efficient, safe and secure operation of Pearson Airport. For more information related to the agency's key function, you can reach out to the organization directly.
Learn more about operating agencies and areas of responsibility at Pearson (PDF, 123 KB).
Media contacts
Greater Toronto Airports Authority (GTAA)
Manages and operates airport facilities.
Transport Canada
Responsible for federal air policies and programs.
Canadian Air Transport Security Authority (CATSA)
Responsible for pre-board screening, explosive detection systems and restricted area identification cards at Canadian airports.
Peel Regional Police
Provide police response and enforcement at the airport.
(905) 453-2121 ext. 4027
Canada Border Services Agency (CBSA)
Responsible for the free flow of persons and goods at the airport, such as customs, intelligence and enforcement, and inspection of imports, plus NEXUS Air and CANPASS Air.
(905) 803-2800 (CBSA Media Relations for Greater Toronto Area Region)
NAV CANADA
Manages Canada’s air traffic control system.
Citizenship and Immigration Canada
Facilitates the arrival of persons at the airport and their integration to Canada.
US Customs and Border Protection (CBP)
Manages the flow of persons and goods at the airport, such as customs, intelligence and enforcement and inspection of imports for flights destined for the United States.
US Citizenship and Immigration Services (CIS)
Responsible for the administration of immigration and naturalization and establishment of immigration services at the airport.
Transportation Safety Board (TSB)
Responsible for investigations of air transportation occurrences.
Media