What to expect

From curb to gate and back again, you’re our top priority. We want to help make your experience smoother and help you understand how travel has changed.

Policies in effect

The following airport policies are currently in place for all passengers and employees:

  • Hand sanitizer stations are located throughout the airport. Please sanitize or wash your hands regularly.
  • Baggage carts and kiosks are cleaned regularly throughout the day a to create a safer airport experience.
  • As always, follow in-terminal signage and maintain a safe physical distance whenever possible. 

What’s your travel journey?

If you’re planning on travelling through Pearson, here’s what you can expect along each of the major touchpoints of your airport journey:

Other resources