“I manage a remarkable workforce that is responsible for the safety, security and prosperity of our country—a workforce that amazes me every day with its proficiency, dedication and resilience,” says Darryl. “Whether you are returning home, visiting or coming to Canada for the first time as a new immigrant, our staff is ready to answer your questions and help create a positive travel experience.”
“This ASQ award is a true testament to teamwork. Thanks to the collaborative efforts between various organizations and agencies that all work at this airport, we are able to offer an amazing traveller experience,” says Darryl. “For me personally, Pearson feels like a community and, as such, it is great to be recognized as one of the top communities in this industry.”
“Most recently, I’m proud of our Healthy Airport initiative; it shows an overall commitment to the health and wellbeing of travellers and staff alike,” explains Darryl. “This is so important to our team, who continue to be on the front lines working together to safeguard the employee and traveller experience from a health and safety perspective.”
Thanks for everything you and your team do, Darryl!
Be sure to check back each week as we profile a new employee as part of the celebrations around our recent ASQ win. To learn more about our 2020 ASQ award recognitions, visit our press release.