YYZ recognized for accessibility improvement

At Pearson, accessibility is about creating an experience that enables everyone to participate fully in the exhilaration of exploration, as well as the enjoyment of reuniting with friends and family. Today, this commitment is reflected by our recognition from Airports Council International’s (ACI) Accessibility Enhancement Accreditation Program, and we’re proud to be the second airport in the world and first in North America to receive this accreditation. 

The program is designed to help airports measure, evaluate, and improve their accessibility management and culture, and is the only international assessment or accreditation program solely dedicated to airports’ accessibility to passengers with disabilities. 

We are on a journey of constant improvement, and making the airport experience an inclusive and seamless one for all is a core element of it. 

We thank ACI for recognizing our efforts, but more importantly our partners in accessibility that helped make this possible: Canadian National Institute for the Blind, Canadian Hearing Services, Autism Ontario, Hidden Disabilities Sunflower Lanyard Scheme, Magnusmode, Changing Places, Lions Foundation of Canada Dog Guides, and ProHara.

Learn more about the number of services and technologies we offer—including assistance for those with sight loss, hidden disabilities, and more—to help make sure that no one is left behind by visiting our accessibility page.

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