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Accessible Toilets and Assisted Changeroom

Accessible toilets

All washrooms and family washrooms at Toronto Pearson include wheelchair accessible toilets. 

Assisted changerooms – Changing Places

In addition to our accessible toilets, we offer two assisted changerooms designed to accommodate individuals with limited mobility who may require assistance with using the toilet or changing continence pads.


  • Terminal 1 – Before security, Domestic Arrivals Hall
  • Terminal 3 – Before security, Domestic Arrivals

Follow the signage throughout both Terminal 1 and Terminal 3 to find these locations.

Requesting access

Our assisted changerooms are available on a first-come, first-serve basis. Once you arrive at the changing room, you can press the intercom button. Someone on our team will open the door for you remotely.

Please allow for extra time in case someone is already using the changeroom.

Accessible changing room features

  • A wall-mounted changing table (max weight: 250 pds)
  • Hoist
  • Toilets (standard with raised pan and back support)
  • Accessible sink
  • Fold-down support arms and vertical grab rails
  • Paper towel dispensers
  • A privacy screen
  • A shower

Please note: Accessible changerooms do not contain slings.

Passengers need to bring their own sling, and should consult the weight restrictions of their sling.

Contact us

Contact airport assistance if you have any questions: